Custom Orthotics Vs Store Bought

Unlike store bought inserts, custom orthotics are developed professionally with a personalised fit.


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Often, patients experience quicker pain relief and recovery with a custom product for their unique concern. Additionally, materials and in-shoe fit can be determined within your preferred shoes.


Activity levels and body mass are also  taken into account when ordering custom orthotics, as is asymmetry and unusual anatomy. Plus, necessary modifications are also included.

 

There are a number of benefits to ordering custom orthotics, but pain relief is the primary one. Knee and back pain particularly can be greatly improved when orthotic devices are used. 

 

Plus, you’ll be able to perform daily activities like standing and walking with minimal to no complaints of pain.

 

Custom orthotics are also designed to support the spine and help efficiently realign it. Ultimately, the daily use of orthotics helps to reduce symptoms in the long term and may assist in the reduction back pain.

 

Additionally, minor foot deformities such as bunions can be managed by using foot orthotic devices. 

 

Rigid orthotics are used to control the function of the foot and to reduce or altogether eliminate pain in the feet, legs and back. As the name suggests, rigid orthotic devices are made of firm materials such as plastic and are most commonly fitted tightly to the affected region.

 

If you don’t suffer from a medical condition, injury or deformity, you can still use orthotics to help with shock while performing high-impact activities like jogging, walking and running.

 

Ultimately, custom orthotics can help you get a personalised fit, eliminate pain, support your spine, aid foot deformities and improve your active lifestyle. 

 

Sam Towers

Podiatrist

Sam Towers Podiatrist Quay Health Sydney CBD

Nerissa D'Mello​​

Clinical Lead Physiotherapist
Nerissa’s interest in physiotherapy began after experiencing multiple injuries growing up. Being in and out of clinics sparked her curiosity about how the body heals and inspired her to help others return to what they love. Early hands-on experience with a Scottish rugby club during her masters strengthened her passion for musculoskeletal and orthopaedic rehabilitation.
 
Now the Clinical Lead Physiotherapist at Quay Health, she has a strong interest in helping patients recover without surgical intervention when possible. Her treatment style combines hands-on techniques with exercise prescription, grounded in the latest research to promote lasting recovery.
 
Some of the techniques Nerissa uses are dry needling, VALD ForceDecks and Dynamo for data-driven rehab, taping, and shockwave therapy for stubborn tendon injuries.
 
She enjoys treating a broad range of patients, regardless of age, fitness, or background, and is currently expanding her expertise in women’s health.
 
Patients can expect a thorough, personalised approach focused on understanding their goals, hands-on treatment, and education in a supportive environment.
 
Outside work, you can find Nerissa training for her first full marathon, playing tennis, smiling at your dog, and trying to keep up with all her downloaded podcasts.
 
Clinical interests include:
 
  • Shoulder injuries, including rotator cuff and instability
  • Ankle sprains
  • Tennis and racquet sports injuries
  • Neck and upper back pain
  • Rehab from postoperative hip and knee replacements
  • Women’s health 
 
Languages spoken other than English: Conversational Hindi
 
Nerissa is available at Quay Health. Call 1300 782 943 to make an appointment or book online.

Jamie Belesky

Senior Physiotherapist

Jamie discovered his passion for physiotherapy through his own rehabilitation journey after tearing his ACL as a teenager playing football. Going through that process sparked his appreciation for how effective rehab can restore confidence and performance. He now has over 10 years’ experience working across musculoskeletal and sports physiotherapy in clinics in Wellington, Auckland, and London, including high-performance gym and sporting environments.

His treatment style is evidence-based, hands-on, and exercise-focused. Jamie combines manual therapy with structured rehabilitation programs to achieve long-term results and believes treatment should always be individualised to the person and their goals.

Jamie uses a range of techniques including dry needling, joint mobilisation, sports massage, taping, shockwave therapy, and VALD ForceDecks testing.

Outside the clinic, you’ll find Jamie running, surfing, playing golf, or watching football.

Clinical interests include:

  • Knee and ankle rehabilitation
  • Low back pain
  • Running-related injuries
  • Shoulder pain and instability
  • Tendon injuries

 

Jamie is available at Quay Health. Call 1300 782 943 to make an appointment or book online.