What is a treatment plan?

By Sydney CBD Osteopath Dr Marcus Ng

A treatment plan will be sent to you after an initial consultation with one of Quay Health’s Osteopaths, Chiropractors or physiotherapists. What is a treatment plan? What do we need a treatment plan? Who is the treatment plan for? When do we use a treatment plan? How do we use a treatment plan? In this blog we will answer all questions relating to treatment plans.

Marcus Ng osteopath talks treatment plans

What is a treatment plan?

A treatment plan is a document that is sent via email after your first osteo, chiro or physio appointment. It will provide all the necessary details on the following:

  1. Provisional Diagnosis – this is based on the history-taking and physical assessment. It will address the structure/s that are causing the underlying issue.
  2. Treatment Goals – this address the outcomes we want to achieve. Short, medium and long term goals. This will be based on the severity of the condition and whether it’s an acute or chronic issue.
  3. Therapies Required To Achieve Goals – this outlines the types of intervention we want to use. For osteopathy, it will be a combination of active and passive forms of treatment.
  4. Tools To Assist Achieving Goals – the tools and apparatus to help you with doing prescribed rehab exercises. Most common tools are things like exercise bands and foam rollers.
  5. Prognosis – the number of estimated total sessions needed to address the diagnosis. This will be based on the severity of the condition and whether it’s an acute or chronic issue.
  6. Recommended Action Plan – the number of sessions and the frequency needed to address the diagnosis. This is based on the individual’s condition, examination results and the experience of the clinician in dealing with similar cases.
  7. Other Relevant information – this includes the reassessment date and other information that may affect the action plan.
Sample treatment plan

Why do we need a treatment plan?

A treatment plan is necessary because it serves as a roadmap for recovery and achieving your goals. It outlines the diagnosis, what intervention is required and the estimated timeframe on recovery or improvements will occur.

A treatment plan should always address the initial symptoms AND address the underlying condition causing these symptoms. Injury prevention is the ultimate outcome, and by setting out the treatment goals into short, medium and long term goals we can address each stage of the recovery as required.

Most commonly, the short term or acute stage is to get patient out of pain and or improve their quality and range of motion.  The pain and lack of motion is the most common reason why people seek osteo, physio and chiro help.

Medium term goals are typically addressing contributing factors and clinical findings… The contributing factors could be activities of daily living that need to be modified to stop it from perpetuating the symptoms.

Clinical findings are the interpretations of any functional tests the osteo, physio or chiro diagnose during the examination.

Lastly, the Long term goals should ultimately be injury prevention and/or maintenance, keeping you at a state where you can live your best life, doing the things you enjoy without hesitation or restrictions. 

Sample treatment goals by osteopath

Who is the treatment plan for?

It is a document that has been discussed at the initial appointment between clinician and client. It is an action plan that can be referred to from time to time to track the progress.

The treatment plan is tailored to the individual based on the clinician’s history-taking and physical assessment at the first osteo appointment. The recommendations are based on the individual’s condition, examination results and the experience of the clinician in dealing with many cases, some similar to the client.

When do we use a treatment plan?

The treatment plan will outline the estimated number of sessions and the how often the sessions are required. The recommended action plan is a guide and will be modified if required as your condition changes. It is important information for you to learn and understand about your condition. When you understand what you have; why you have it; how to treat it and when to treat it; you are much more likely to respond positively to your treatments and be compliant with your treatments. It allows both the practitioner and the client to have clear communication and understanding on what we hope to achieve.

How do we use the treatment plan?

You can follow the treatment plan by:

  1. Attending your treatment appointments as suggested
  2. Be an active participant in your own recovery by doing the exercise rehab between your appointments.

The clinician will demonstrate each exercise with you in-session, thereafter a program of stretching and strengthening exercises will be tailored to you via PhysiApp.

PhysiApp is a free-to-download and free-to-use App that allows our clinician to track your progress and edit exercises as required.

It is an extremely useful tool for the both client and clinician. For the client, it has all the exercises listed along with video instruction which includes the sets, hold, reps counts. For the clinician, it allows us to track your progress and compliance and we can make adjustments as necessary.

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Nerissa D'Mello​​

Clinical Lead Physiotherapist
Nerissa’s interest in physiotherapy began after experiencing multiple injuries growing up. Being in and out of clinics sparked her curiosity about how the body heals and inspired her to help others return to what they love. Early hands-on experience with a Scottish rugby club during her masters strengthened her passion for musculoskeletal and orthopaedic rehabilitation.
 
Now the Clinical Lead Physiotherapist at Quay Health, she has a strong interest in helping patients recover without surgical intervention when possible. Her treatment style combines hands-on techniques with exercise prescription, grounded in the latest research to promote lasting recovery.
 
Some of the techniques Nerissa uses are dry needling, VALD ForceDecks and Dynamo for data-driven rehab, taping, and shockwave therapy for stubborn tendon injuries.
 
She enjoys treating a broad range of patients, regardless of age, fitness, or background, and is currently expanding her expertise in women’s health.
 
Patients can expect a thorough, personalised approach focused on understanding their goals, hands-on treatment, and education in a supportive environment.
 
Outside work, you can find Nerissa training for her first full marathon, playing tennis, smiling at your dog, and trying to keep up with all her downloaded podcasts.
 
Clinical interests include:
 
  • Shoulder injuries, including rotator cuff and instability
  • Ankle sprains
  • Tennis and racquet sports injuries
  • Neck and upper back pain
  • Rehab from postoperative hip and knee replacements
  • Women’s health 
 
Languages spoken other than English: Conversational Hindi
 
Nerissa is available at Quay Health. Call 1300 782 943 to make an appointment or book online.

Riccardo Erba​

Senior Physiotherapist

Riccardo’s passion for physiotherapy started while working with patients recovering from strokes, multiple sclerosis, and brain injuries. Seeing how vital movement is inspired him to explore the connection between the brain and body. Over seven years, he developed a holistic approach combining manual therapy, education, and sport-focused rehab.

His treatment style is evidence-based and tailored, blending hands-on therapy with corrective exercises and advanced technologies. Riccardo believes every patient deserves a personalised plan that balances pain relief and long-term improvement.

He uses techniques including spinal manipulation, mobilization with movement, dry needling, Class IV lasers, shockwave therapy, and VALD ForceDecks.

Riccardo enjoys helping clients who want to understand their bodies, relieve pain, prevent injury, and improve performance.

Outside work, he loves hiking, climbing, and following ball sports of all kinds.

Clinical interests include:

  • Headaches and neck pain
  • Shoulder and elbow conditions
  • Hip and knee rehab
  • Shockwave and laser therapy

Languages spoken other than English: Italian

Riccardo is available at Quay Health. Call 1300 782 943 to make an appointment or book online.