A few months ago, a client came to us who had been unable to walk along the beachfront for two years. She had NDIS funding for therapy but wasn’t sure what physiotherapy could actually do for her or how to use her funding.
It’s a question we hear often: what can NDIS physiotherapy do for me?
If you’re looking for an NDIS physiotherapist in Bondi Junction or Sydney CBD, this guide explains what NDIS physiotherapy involves, who can access the service and how it can help you work towards your goals.
What Does an NDIS Physio Actually Do?
Unlike a standard physiotherapy appointment, which may focus on a recent injury such as a rolled ankle or sore back, NDIS physiotherapy starts with your goals and what you want to be able to do.
Pain still matters, but the focus is on improving function, building independence and supporting your participation in everyday life over the long term.
In practice, this might include:
- Getting in and out of bed, a chair or a car more safely
- Reducing falls and building confidence when walking
- Walking further, whether that’s to the bus stop or along the beachfront
- Building strength to return to the gym, sport or work
- Accessing treatment for pain relief
- Developing strategies to manage pain over the long term
Throughout your treatment, we can also communicate with your support coordinator to discuss your progress, the goals you’re working towards and the plan for achieving them.
Who Can Access NDIS Physiotherapy?
If you’re an NDIS participant with funding available for physiotherapy, you may be able to use it to access treatment. Check your plan and discuss your funding with your support coordinator or plan manager before booking.
You can also review your allocated funding through the NDIS participant portal. Physiotherapy funding may fall under Capacity Building, Improved Daily Living, depending on your plan.
Quay Health is a registered NDIS provider, so we can work with participants who are:
- Self-managed: You manage your NDIS funding and can generally choose your preferred provider, whether registered or unregistered.
- Plan-managed: Your plan manager handles payments to providers. You can generally choose registered or unregistered providers, subject to your plan and NDIS rules.
- NDIA-managed (agency-managed): You must use a registered NDIS provider.
What Happens at Your First Appointment?
Your first session starts with getting to know you, understanding your needs and discussing what you want to achieve through physiotherapy. You can also read more about what to expect at your first physiotherapy appointment.
A conversation about your goals
We’ll review your NDIS plan goals and discuss the activities or everyday tasks you find most challenging.
A physiotherapy assessment
We look at strength, balance, movement and how you get around. We use objective testing with VALD technology so we can track progress properly.
A personalised treatment plan
Together, we’ll decide what to prioritise, how frequently to attend sessions and which exercises or strategies you can practise at home between appointments.
You’re welcome to bring a support worker, family member or carer to your session.
Why Choose Quay Health for NDIS Physiotherapy?
At Quay Health, we focus on consistent, transparent care that supports your individual goals.
One physiotherapist who knows you
Working with a consistent physiotherapist means you won’t need to explain your history and goals from scratch at every visit.
Collaboration with your support team
We can communicate with your support coordinator, occupational therapist and GP, where appropriate, to help keep your care aligned with your goals.
Reports to support plan reviews
Clear, objective progress reports can help demonstrate what you’ve been working on, the progress you’ve made and your ongoing therapy needs.
Objective progress tracking
We use testing to monitor changes in your strength and function, helping you and your physiotherapist understand how your rehabilitation is progressing.
If you’re looking for NDIS physiotherapy in Bondi Junction or Sydney CBD, Quay Health can help you work towards your goals with an individualised approach to rehabilitation.
Frequently Asked Questions
Do I need a GP referral for NDIS physiotherapy?
A GP referral is generally not required to access NDIS-funded physiotherapy. However, if your GP has provided a referral or relevant medical information, bring it to your appointment to help us understand your needs.
How many physiotherapy sessions will my NDIS plan cover?
The number of sessions depends on your available funding, your individual needs and the frequency of treatment. We’ll explain the cost per session upfront so you can plan your budget.
Can my support worker attend physiotherapy sessions?
Yes. You’re welcome to bring your support worker, family member or carer. They may also be able to help you practise recommended exercises and strategies between sessions.
Can Quay Health provide reports for NDIS plan reviews?
Yes. We can provide reports documenting your treatment, progress and ongoing physiotherapy needs to support the plan review process.
Book an NDIS Physiotherapy Appointment
If you or someone you support has NDIS funding and wants to improve their mobility, build confidence or return to everyday activities, Quay Health is here to help.
Call 1300 782 943 or book an appointment through our website to discuss your physiotherapy needs.
